Sales Wrangler

Kemo SabeVail, CO
$60,000 - $110,000Onsite

About The Position

Our Sales Wranglers are the hardest working people out there! They’re consistently juggling tasks to ensure they’re giving customers the ultimate level of customer service, all the while aiming to achieve their sales goals. It takes grit, a passion for customer service, high energy, attention to detail, dedication to maintain expertise in product knowledge, diligence in becoming a master hat shaper and designer, a preference for teamwork, mutual respect and kindness to everyone in the company, and a goal-oriented outlook.

Requirements

  • Flexible scheduling and open availability, including evenings, weekends, and holidays
  • Outstanding customer service skills
  • Thick skin and a winning, go-getter attitude
  • Positive, upbeat personality
  • Detail-oriented
  • Self-motivated and willing to learn
  • Ability to be on your feet all day
  • Ability to stand, walk up and down stairs, bend, reach, twist, and carry items

Nice To Haves

  • Master hat shaper and designer

Responsibilities

  • Training: One full week of initial training including in-depth learning within each department, daily hat shaping, and learning what it takes to be the best wrangler. Includes 2-4 shadow shifts learning from seasoned veterans and managers. Training is a never-ending process with required semi-annual training refresh projects and training on new products. Read and reread training manual, utilize product videos, and work with managers until 100% knowledgeable about everything in the store.
  • Sales Floor (Daily Tasks): Cleaning and organizing, refilling merchandise displays, hat bar supplies, and register supplies. Checking hat wall order, replenishing silk spools, helping with remerchandising displays, constantly straightening displays, and keeping the store neat and tidy at all times. Checking emails daily via register computers and responding appropriately and in a timely manner. Working towards achieving semi-annual sales goals.
  • Customer Service: Greet every customer. Each customer deserves the full Kemo Sabe experience.
  • Operations: Packaging customer purchases the day of. Following up to ensure they received their package. Scanning every item’s tag when ringing up a sale. Notifying the operations team if an item is missing a tag. Helping maintain stockroom organization. Properly filling out all forms.
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