Sales Wrangler

Kemo Sabe•Jackson, WY

1d•$60,000 - $100,000•Onsite

About The Position

Our Sales Wranglers are the hardest working people out there! They’re consistently juggling tasks to ensure they’re giving customers the ultimate level of customer service, all the while aiming to achieve their sales goals. It takes grit, a passion for customer service, high energy, attention to detail, dedication to maintain expertise in product knowledge, diligence in becoming a master hat shaper and designer, a preference for teamwork, mutual respect and kindness to everyone in the company, and a goal-oriented outlook.

Requirements

Flexible scheduling and open availability, including evenings, weekends, and holidays
Outstanding customer service skills
Thick skin and a winning, go-getter attitude
Positive, upbeat personality
Detail-oriented
Self-motivated and willing to learn
Ability to be on your feet all day
Ability to stand, walk up and down stairs, bend, reach, twist, and carry items

Nice To Haves

Master hat shaper and designer

Responsibilities

Training: One full week of initial training including in-depth learning within each department, daily hat shaping, and learning what it takes to be the best wrangler. Includes 2-4 shadow shifts learning from seasoned veterans and managers.
Semi-annual training refresh projects.
Training on new products received.
Read and reread training manual, utilize product videos, and work with managers until knowledgeable about everything in the store.
Sales Floor (Daily Tasks): Cleaning and organizing.
Refilling merchandise displays, hat bar supplies, and register supplies.
Checking hat wall order.
Replenishing silk spools.
Helping with remerchandising displays.
Constantly straightening displays.
Keeping the store neat and tidy at all times.
Use register computers to check emails daily and respond if appropriate and in a timely manner.
Work towards achieving semi-annual sales goals.
Customer Service: Greet every customer.
Ensure each customer receives the full Kemo Sabe experience.
Operations: Package customer purchases the day of.
Follow up to ensure customers received their packages.
Scan every item's tag when ringing up a sale.
Notify the operations team if an item is missing a tag.
Help maintain stockroom organization.
Properly fill out all forms.