Sales Training Manager

Wyndham Hotels & Resorts•San Antonio, TX

22h•Onsite

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Have a strong desire to be an integral part of the site senior leadership team and lead a team of sales trainers in other markets. Must have the ability to communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, HR and other site trainers. Possess the ability to identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), sales processes and a desired follow-through to affect and implement positive change. The right candidate must have the ability to lead with influence. The right candidate will have a proven track record.  This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP positions. Support the Specialist Presenter team for training and compliance. Have a strong working knowledge of Both Owner & Non-Owner sales for Club Wyndham, WorldMark by Wyndham and Shell Vacations Club.

Requirements

A minimum of 1 year successful Wyndham sales experience. Front line and in house are a plus.
Strong working knowledge of Club Wyndham, WorldMark by Wyndham and Shell Vacations Club
A minimum of 1 year sales management experience preferred
Proven track record with the ability to T.O. tables
Specialist Presenter experience preferred
Must obtain a real estate license or timeshare license in the state where you reside, if applicable
Strong interpersonal, written and verbal communication skills
Proficient in Microsoft Office a plus
Ability to interface with all levels of employees in a professional manner
Effective time management skills
Work schedule flexibility
Travel will be required

Nice To Haves

Front line and in house sales experience
Specialist Presenter experience

Responsibilities

Oversee training and their training team to include: Required - New hire training curriculum is delivered to new hires in a classroom setting using the iPad
Required - Wyndham’s “Road to Success” 12-week follow-up training is being facilitated to new hires in a consistent classroom setting.
Required - Road to Success on line test is completed immediately after each module is facilitated while still in the class.
Required Reunite for Results is conducted within 45 days of graduating class.
Required - WVO Sales Compliance on line course is completed in new hire classes
Required - Wyndham Rewards and Credit training are completed during the new hire class.
Required - Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month.  This is to be done in tandem with your Regional Director of Training for approval.
Required – Work with underperforming reps each month to improve VPG and close %.
Required - Report at month end on all actions taken with JumpStart reps to your Regional Director of Training.
Ensure follow-up coaching, continued ed and topical trainings are being facilitated regularly.
Required - Follow your classes to the floor and T.O. behind all new hires with us 90 days or less.  50% of T.O. is 90 days or less.
Required – New hires are to be at 100% of budgeted VPG at 90 days.
Ensure sites are up-to-date on all recently approved company collateral.
Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.