Sales Training Manager

Travel + Leisure Co.•San Antonio, TX

1d•Onsite

About The Position

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. This position will oversee training and their training team to include: Required - New hire training curriculum is delivered to new hires in a classroom setting using the iPad Required - Wyndham’s “Road to Success” 12-week follow-up training is being facilitated to new hires in a consistent classroom setting. Required - Road to Success on line test is completed immediately after each module is facilitated while still in the class. Required Reunite for Results is conducted within 45 days of graduating class. Required - WVO Sales Compliance on line course is completed in new hire classes Required - Wyndham Rewards and Credit training are completed during the new hire class. Required - Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval. Required – Work with underperforming reps each month to improve VPG and close %. Required - Report at month end on all actions taken with JumpStart reps to your Regional Director of Training. Ensure follow-up coaching, continued ed and topical trainings are being facilitated regularly. Required - Follow your classes to the floor and T.O. behind all new hires with us 90 days or less. 50% of T.O. is 90 days or less. Required – New hires are to be at 100% of budgeted VPG at 90 days. Ensure sites are up-to-date on all recently approved company collateral. Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.

Requirements

A minimum of 1 year successful Wyndham sales experience.
Strong working knowledge of Club Wyndham, WorldMark by Wyndham and Shell Vacations Club.
Proven track record with the ability to T.O. tables.
Must obtain a real estate license or timeshare license in the state where you reside, if applicable.
Strong interpersonal, written and verbal communication skills.
Ability to interface with all levels of employees in a professional manner.
Effective time management skills.
Work schedule flexibility.
Travel will be required.

Nice To Haves

Front line and in house sales experience are a plus.
A minimum of 1 year sales management experience preferred.
Specialist Presenter experience preferred.
Proficient in Microsoft Office a plus.

Responsibilities

Lead a team of sales trainers in other markets.
Communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, HR and other site trainers.
Identify opportunities relating to the training department, sales lines, sales processes and implement positive change.
Lead with influence.
Support the Specialist Presenter team for training and compliance.
Oversee training and their training team.
Ensure new hire training curriculum is delivered in a classroom setting using the iPad.
Facilitate Wyndham’s “Road to Success” 12-week follow-up training to new hires in a consistent classroom setting.
Ensure Road to Success on line test is completed immediately after each module is facilitated.
Ensure Reunite for Results is conducted within 45 days of graduating class.
Ensure WVO Sales Compliance on line course is completed in new hire classes.
Ensure Wyndham Rewards and Credit training are completed during the new hire class.
Select 5 underperforming sales reps for JumpStart at the beginning of every month in tandem with your Regional Director of Training for approval.
Work with underperforming reps each month to improve VPG and close %.
Report at month end on all actions taken with JumpStart reps to your Regional Director of Training.
Ensure follow-up coaching, continued ed and topical trainings are being facilitated regularly.
Follow classes to the floor and T.O. behind all new hires with us 90 days or less.
Ensure new hires are at 100% of budgeted VPG at 90 days.
Ensure sites are up-to-date on all recently approved company collateral.
Support new technology rollouts through becoming a SME and train site leaders and representatives.