Sales Training Manager - Rare Disease

Amgen • Chicago, IL

1d • Hybrid

About The Position

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Commercial Sales Training Manager - Rare Disease. Live What you will do. Let’s do this. Let’s change the world. In this vital role the Commercial Sales Training Manager is responsible for developing, implementing, and managing the sales training curriculum for TEPEZZA in the United States. You will serve as a key member of the TEPEZZA sales training team and lead the development of product, disease state and any associated training needs. You will also assist with ad-hoc training needs for the brand. The ideal candidate will be a high-energy, diligent, and self-motivated individual that excels in a fast-paced environment and is interested in joining a growing organization. Success in this role will require strong cross-functional relationships, crucial communications, tactical plans supporting the brand strategy, and a dedication to an impactful Commercial Training and Development culture.

Requirements

• Doctorate degree or Master’s degree and 2 years of sales/commercial leadership training experience
• Or Bachelor’s degree and 4 years of sales/commercial leadership training experience
• Or Associate’s degree and 8 years of sales/commercial leadership training experience
• Or High school diploma / GED and 10 years of sales/commercial leadership training experience
• Background in a related sales/commercial leadership training role
• Experience working in the pharmaceutical industry
• Ability to identify commercial training needs, leadership development strategies and optimally addressing those needs
• Decision-making skills leading to successful outcomes
• Strong at strategy and planning
• Ability to collaborate and support cross-functional teams
• Strong communication, leadership, and Interpersonal skills, along with superb written and verbal abilities
• Experience working within a matrix organization
• Proficient in Microsoft Office, SharePoint, and other related project management tools

Nice To Haves

• Experience with rare disease -severe inflammatory disease, particularly in neurology strongly preferred

Responsibilities

• Lead and/or participate in the design, development, and implementation of a training curriculum for TEPEZZA and the launch of any new indications for this team.
• Partner with internal team members to develop and maintain product and brand related sales training resources, workshops, and presentations to ensure content meets the needs of all partners.
• Design and develop training content independently and with vendors.
• Facilitate virtual and live training for sales leaders, strategic account managers and thought leader liaisons.
• Develop and facilitate “Train the Trainer” sessions with Sales Leaders, prior to National Meetings, POAs and launch meetings as well as lead the development process for these events.
• Manage all aspects of initial sales training, including content development, agenda management, stakeholder management, home study training and facilitating live classroom training.
• Approach business challenges collaboratively and consultatively to create the appropriate performance intervention(s).
• Build and maintain external strategic partnerships (e.g., Industry thought leaders, vendors, professional conference affiliations).
• Meet with Partners to establish a shared vision for the communication plan, including objectives, business goals, timing, and key metrics for success.
• Draft communications on behalf of functional Director and solicit their feedback.
• Employ a performance consulting approach to identifying Partner training needs and opportunities.
• Develop, own, and iterate a well-thought-out training strategy and tactical plan for all training initiatives for which you are accountable.
• Align with partners on training objectives, build content, leverage subject matter experts, and secure training resources.
• Determine sustainment path and “pull-through” opportunities.
• Demonstrate strong peer-to-peer leadership, evidenced by trust, integrity, accountability, and the ability to influence without authority as well as soliciting and acting upon feedback.
• Make contributions to the team beyond function and invest in the development of others through active coaching.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level