Sales Trainer
About The Position
ASI Heating and Air is seeking an experienced, results-driven Sales Trainer to own and continuously improve the sales process across HVAC and Plumbing departments. This role will develop, train, inspect, measure, and improve the sales process, while partnering with department leaders to ensure consistent execution and accountability. Success means creating one company, one sales process, with department-specific applications. The right candidate will be comfortable training a plumbing team, riding with an HVAC technician, reviewing Comfort Advisor performance, coaching an apprentice, working with the call center, and reporting to leadership on where we are winning, where we are losing, and what we are doing about it.
Requirements
- 2+ years of residential HVAC, plumbing, electrical, or related home services experience.
- Demonstrated sales training, coaching, or mentoring experience.
- Strong understanding of residential sales processes and customer experience.
- Confident public speaker with excellent communication skills.
- Strong analytical, organizational, and leadership skills.
- Ability to coach, influence, and hold others accountable.
- Proficiency with Microsoft Office/Microsoft 365.
- Willingness to travel throughout the San Diego market and occasionally overnight as needed.
Nice To Haves
- ServiceTitan experience preferred.
Responsibilities
- Develop, standardize, and continuously improve the sales process across HVAC Equipment, HVAC Service, and Plumbing.
- Lead classroom and field training, weekly role-play, objection handling, and targeted skill development.
- Conduct regular ride-alongs with Comfort Advisors, technicians, and other customer-facing employees to observe and coach real customer interactions.
- Oversee sales apprentice training, role-play, ride-alongs, competency assessments, and graduation standards.
- Track and report key sales metrics including close rates, average tickets, opportunities, turn rates, and individual performance trends.
- Partner with department managers on coaching plans, Success 1:1s, follow-up, and performance improvement.
- Teach managers how to effectively coach and develop their sales teams rather than relying solely on the trainer.
- Partner with call center leadership to align booking, lead quality, customer expectations, turnovers, and follow-up with the sales process.
- Ensure HVAC Equipment, HVAC Service, and Plumbing operate under one consistent sales philosophy and process.
- Identify performance gaps and translate field observations and data into actionable training and process improvements.
Benefits
- Competitive annual salary + bonus
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Ongoing training and career development
- Supportive, team-focused work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
