Sales Technician

Hope Global•Cumberland, RI

About The Position

Responsible for directing, managing, and executing the Company’s sales strategy to drive revenue growth, expand market presence, and strengthen customer relationships. The Sales Technician leads sales activities across assigned markets, develops strategic sales plans, manages key customer relationships, and collaborates closely with engineering, manufacturing, and marketing to ensure customer requirements are effectively translated into profitable business opportunities. Serves as liaison with potential customers in developing conceptual designs on new products including evaluating, improving, and documenting manufacturing processes for several product lines. Serves a sales contact with assigned accounts. Responsible for promoting our products to those accounts and for reporting back all relevant market data and information (such as market pricing and other competitor information) to the Sales/Marketing Management. Works in conjunction with other sales and technical personnel in providing technical assistance to customers with product/process development inclusive of materials and manufacturing processes. Interacts with vendors to determine product specifications and negotiates costing for purchase of equipment, materials, or parts. Evaluates products according to specifications and quality standards. Serves as Program Manager for the development and launch of new products/programs. Sets-up and conducts testing of manufacturing units and components under operational conditions to investigate design proposals for improving equipment performance or other factors to obtain data for development, standardization, and quality control. Develops, evaluates, and improves manufacturing methods, utilizing knowledge of product design, materials, and parts, fabrication processes, tooling, and production equipment capabilities, assembly methods, and quality control standards. Collaborates with configuration control and design engineering to ensure effectual production methods for Divisional utilization. Analyzes on behalf of Manufacturing Divisions work force utilization, space requirements, and workflow. Estimates production times, staffing requirements, and related costs to provide information to Divisional managers. Organizes management and engineering meetings to plan, organize and facilitate production processes with Divisional units. Overall awareness and understanding that Hope Global operates within the EMS 14001 & ITAF16949 management systems

Requirements

Sales strategy management
Revenue growth driving
Market presence expansion
Customer relationship management
Strategic sales planning
Liaison with potential customers
Conceptual design development
Manufacturing process evaluation, improvement, and documentation
Sales contact for assigned accounts
Product promotion
Market data and competitor information reporting
Technical assistance to customers
Product/process development
Materials and manufacturing process expertise
Vendor interaction for product specifications
Cost negotiation for equipment, materials, or parts
Product evaluation against specifications and quality standards
Program management for new product/program development and launch
Testing of manufacturing units and components
Manufacturing methods development, evaluation, and improvement
Collaboration with configuration control and design engineering
Analysis of work force utilization, space requirements, and workflow
Production time, staffing, and cost estimation
Organization of management and engineering meetings
Awareness and understanding of EMS 14001 & ITAF16949 management systems

Responsibilities

Directing, managing, and executing the Company’s sales strategy to drive revenue growth, expand market presence, and strengthen customer relationships.
Leading sales activities across assigned markets.
Developing strategic sales plans.
Managing key customer relationships.
Collaborating closely with engineering, manufacturing, and marketing to ensure customer requirements are effectively translated into profitable business opportunities.
Serving as liaison with potential customers in developing conceptual designs on new products.
Evaluating, improving, and documenting manufacturing processes for several product lines.
Serving as a sales contact with assigned accounts.
Promoting products to accounts and reporting relevant market data and information (such as market pricing and competitor information) to Sales/Marketing Management.
Providing technical assistance to customers with product/process development, including materials and manufacturing processes, in conjunction with other sales and technical personnel.
Interacting with vendors to determine product specifications and negotiate costing for purchase of equipment, materials, or parts.
Evaluating products according to specifications and quality standards.
Serving as Program Manager for the development and launch of new products/programs.
Setting up and conducting testing of manufacturing units and components under operational conditions to investigate design proposals for improving equipment performance or other factors to obtain data for development, standardization, and quality control.
Developing, evaluating, and improving manufacturing methods, utilizing knowledge of product design, materials, parts, fabrication processes, tooling, production equipment capabilities, assembly methods, and quality control standards.
Collaborating with configuration control and design engineering to ensure effectual production methods for Divisional utilization.
Analyzing work force utilization, space requirements, and workflow on behalf of Manufacturing Divisions.
Estimating production times, staffing requirements, and related costs to provide information to Divisional managers.
Organizing management and engineering meetings to plan, organize, and facilitate production processes with Divisional units.
Maintaining overall awareness and understanding that Hope Global operates within the EMS 14001 & ITAF16949 management systems.