Customer Experience Specialist
New Bern Auto Group•New Bern, NC
•Onsite
About The Position
We are rewriting the script on how people buy cars and need a Sales & Tech Consultant who is ready to dominate a digital-first market. This role utilizes a tech-driven workflow with the latest CRM tools, digital marketing platforms, and AI-driven lead management. We hire communicators, creators, and problem-solvers, offering a training program to develop expertise. The environment is fast-paced and high-energy, with a focus on coaching rather than micromanaging.
Requirements
- Self-motivated and driven to hit goals.
- Comfortable navigating multiple platforms, apps, and data visualizations.
- Strong communication skills via text, DM, video chat, or in person.
- Desire for a career path into management and leadership.
Responsibilities
- Use inventory data to find the perfect ride for clients before they step onto the lot.
- Utilize social media savvy to showcase latest arrivals and build personal brand.
- Manage pipeline through BDC and digital portals to keep customers engaged.
- Act as an educator and guide, helping people make one of the biggest purchases of their lives.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
