Sales Team Liaison (82152)

Specs Family Partners•Dallas, TX

20h•Onsite

About The Position

On-Premise Distribution is in search of dynamic, energetic, and guest-focused candidates to join our wholesale team as a Wholesale Sales Team Liaison. This role requires individuals willing to go the extra mile and provide exceptional service to customers and team members. The position demands the ability to multi-task, follow up on inquiries and tasks, and thrive in a fast-paced environment with frequent interruptions.

Requirements

Ability to multi-task.
Good phone skills/etiquette.
Basic computer knowledge and a willingness to learn.
Open availability for required shifts.
Organized.
Customer Service Oriented.
Professional.
Highly motivated.
Team-oriented.
Ability to work in a fast-paced environment.
Excellent customer service skills.
Open availability is required.
Ability to work holidays, nights and weekends.
Must be at least 21 years of age.
Must be TABC certified before start date.

Responsibilities

Communicate between the warehouse and sales representatives.
Research Quantity on Hand (QOH) issues to ensure customer orders are filled.
Transfer any United/WD items that may be needed.
Assist with special orders and opening orders.
Answer emails, calls, or texts concerning items outed on invoices that show Quantity on Hand.
Prepare wine and ice samples for sales representatives.
Receive transfers.
Answer questions about Estimated Time of Arrival (ETA) on deliveries.
Maintain constant communication with management and department heads regarding missing product and potential solutions.
Take delivery of special order items and ensure they are delivered to the correct account.