Sales Liaison-On Premise Sales Team Liaison (82080)

Specs Family Partners•Dallas, TX

1d•Onsite

About The Position

On-Premise Distribution is in search of dynamic, energetic, guest-focused candidates to join our wholesale team as a Wholesale Sales Team Liaison. This role requires individuals willing to go the extra mile and provide exceptional service to our customers and team members. The position demands the ability to multi-task, follow up on inquiries and tasks, and thrive in a fast-paced environment with frequent interruptions.

Requirements

Must be at least 21 years of age.
TABC certified before start date.
Customer Service Oriented
Able to multi-task
Have good phone skills/etiquette
Have basic computer knowledge and a willingness to learn
Highly motivated
Team-oriented
Excellent customer service skills

Nice To Haves

Have open availability for required shifts
ORGANIZED
Professional appearance

Responsibilities

Communicate between the warehouse and sales representatives.
Research Quantity on Hand (QOH) issues and ensure customer orders are filled.
Transfer any United/WD items that may be needed.
Assist with special orders and opening orders.
Greet customers and guide them through the pickup process, including invoice verification, payment, and order loading.
Respond to emails, calls, or texts regarding items out of stock that show Quantity on Hand.
Prepare wine and ice samples for sales representatives.
Receive transfers and collaborate with the receiving team to assign slot numbers if necessary.
Answer questions regarding estimated time of arrival (ETA) on deliveries.
Maintain constant communication with management and department heads about missing product and potential solutions.
Take delivery of special-order items and ensure they are delivered to the correct account.