Sales Team Lead (Liquor Store Clerk 2) - Chester Pike, Newtown Square
About The Position
Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high-energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment. This role gives you the chance to be part of a strong team spirit while keeping store operations running smoothly. Our Fine Wine & Good Spirits (FW&GS) Store in Chester Pike, Newtown Square is looking for a Full-Time Sales Team Lead (Liquor Store Clerk 2) - apply today!
Requirements
- Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or Six months of retail sales work.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
- Pass a background investigation.
- No felony conviction within the last ten years of their prospective date of employment.
Responsibilities
- Serve as a lead worker for shifts and guide a team of clerks in providing top-notch customer service.
- Support daily store functions and overall operations in collaboration with the FW&GS management team.
- Ensure store tasks are completed with care, support smooth daily operations, and keep the store organized, welcoming, and ready for every shopper.
- Lead each shift effectively, provide lower-level clerks with guidance and training so they understand and follow store procedures and policies.
- Engage positively with customers and provide assistance by answering questions, promptly resolving concerns, and helping them find what they need.
- Manage sales transactions with a computerized dash register.
- Complete shift reports including accounting and inventory.
- Address cash management issues.
- Unload shipments, stock shelves, and assemble product displays.
- Maintain store cleanliness and ensure a positive shopping environment.
- Lift products and use store equipment while ensuring both personal safety and product protection.
- Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it.
Benefits
- Full-time state employment
- Secure, onsite parking
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
