Sales Team Lead (Liquor Store Clerk 2) - Concord Rd, Aston

Commonwealth of Pennsylvania•Delaware County, PA

1d•Onsite

About The Position

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high-energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment! Our Fine Wine & Good Spirits (FW&GS) store in Aston is looking for a full-time Sales Team Lead (Liquor Store Clerk 2) - apply today!

Requirements

Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Six months of retail sales work.
You must meet the PA residency requirement.
You must be able to perform essential job functions.
You must pass a background investigation.
An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code.
Other criminal convictions will be reviewed on a case-by-case basis.

Responsibilities

Lead a shift effectively, ensuring smooth store operations and providing guidance to lower-level clerks
Provide top-notch customer service, helping shoppers find what they need
Manage sales transactions with a computerized cash register
Unload shipments, stock shelves, and assemble product displays
Maintain store cleanliness and ensure a positive shopping environment
Provide on-the-job training to less experienced staff, ensuring they understand store procedures and policies
Complete shift reports, including accounting and inventory management, and address cash management issues
Resolve customer service and product-related concerns promptly
Work independently while leading and guiding other clerks
Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection
Stand for extended periods of time
Keep the store clean and organized
Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks
Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it
Work in a friendly, team-oriented environment where every day brings new challenges and rewards
Must be willing to travel as needed