Sales Support Specialist 3

U.S. Bank • New York, NY

5d • Onsite

About The Position

The Sales Support Specialist assists the sales team by preparing and processing customer accounts, gathering and reviewing sales information, collaborating with other employees and listening to customers’ needs. The Sales Support Specialist addresses customer inquiries with a positive attitude.

Requirements

• High school diploma or equivalent
• Typically two to four years of clerical experience

Nice To Haves

• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to identify and resolve exceptions and to interpret data
• Proven customer service/relations skills
• Effective interpersonal, verbal and written communication skills

Responsibilities

• Assists the sales team by preparing and processing customer accounts
• Gathers and reviews sales information
• Collaborates with other employees
• Listens to customers’ needs
• Addresses customer inquiries with a positive attitude

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED