Sales Support Specialist
About The Position
XYBIX SYSTEMS, a leading innovative ergonomic furniture manufacturer located in Littleton, CO is searching for a SALES SUPPORT SPECIALIST I (SSS1) to join their existing Sales Optimization Team! We manufacture customized sit-stand furniture for 911 dispatch centers, hospitals, public utilities, and transportation. All of our products have health and comfort designed into them for people in these fields. Truly, we serve those who serve others. The Sales SUPPORT SPECIALIST I (SSS1) reports to the Sales Optimization Team Manager. As an employee of Xybix, he/she is responsible for professionally representing Xybix to all customers and partners, meeting or exceeding established goals, and enhancing Xybix’s reputation for service, quality, and functionality. The SSS1 helps drive the company’s success by supporting the Territory Managers and their customer activities, assisting with smaller opportunities, and uncovering new business. If you enjoy working on a high performing team, love collaboration and a team environment – then you could be a great fit with our company!
Requirements
- Bachelor’s degree from a four-year college or university or commensurate industry experience is preferred. A high school diploma or GED is required.
- Sales experience
- One year of inside or outside sales experience in comparable industries preferred.
- Ability to plan and manage a sales account.
- History of meeting deadlines and project goals.
- Experience utilizing CRM systems, metrics and dashboards preferred
- Marketing experience
- Experience or familiarity with email or call campaigns to schedule meetings.
- Experience with marketing communications and market segmentation preferred.
- Must have a valid driver’s license, clean driving record, and proof of automobile insurance.
- Must pass a background check and have excellent references.
- Must be meeting performance/attendance standards in current role.
- Not on any formal corrective action (performance/behavior).
- Must be able to operate in a drug-free workplace.
- Willingness to travel up to 20%. Overnight stays are required periodically.
- Ability to work collaboratively with colleagues and staff to create a result driven, team-oriented environment. Connects others and builds bridges to make things happen.
- Ability to think critically and problem solve while keeping customers satisfied.
- Excellent written and verbal communication skills, with history giving presentations.
- Strong communication and negotiation skills; knows how to get what they want from someone.
- Keen interpersonal and customer relations skills; knows how to “read the room.”
Responsibilities
- Support tasks and critical dates for Territory Managers to keep their projects on time with accurate information
- Field emails or phone calls to clients and support TM pipeline data and tasks
- Ensure all calls, tasks, email, and project processes are logged correctly
- Prioritize all opportunities and tasks to determine which projects need to be addressed
- Initiate drip campaigns to appropriate projects and customers
- Assist Territory Managers with Design and Customer Service-related inquiries
- Create and update opportunities related to monitor additions, storage additions, accessory additions, etc
- Responsible for gathering and qualifying cold leads at the initial sales cycle
- Gather customer lists from ZoomInfo, purchased Database, and Territory Managers of potential clients. Log them appropriately in Salesforce
- Research and call into territory to complete metro intelligence document
- Make cold calls and create interest for sales reps in each vertical and territory. Set up follow up actions and calls for Territory Managers
Benefits
- Paid time off, holiday pay.
- Percentage of employee health insurance and family coverage paid. Dental and Vision insurance available. (Percentages paid determined by health package selected by employee)
- 401k with 4% company match after 1000 hours and a year employment.
- Long term disability and employee life insurance.
- Discretionary annual performance bonuses.
- Career advancement options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
