Sales Support Specialist
CN Wood•North Haven, CT
•$30 - $33•Onsite
About The Position
A Sales Support Administrator is aligned with the Sales Managers team. Their role is to directly support the Sales Representatives and Sales Manager with the preparation and delivery of equipment for sale, rental and demonstration. This role will professionally interact with the sales team, vendors and customers. This role is responsible for the ordering and receiving of all equipment and attachments, as well as processing all invoices, sales orders and rental contracts.
Requirements
- Ability to work under pressure and meet deadlines.
- Provides outstanding customer experience.
- Resolve problems with a sense of urgency by clarifying; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Makes recommendations and implements process improvements.
- Excellent organizational and multi-tasking skills
- Strong attention to detail and accuracy
Nice To Haves
- Bachelor’s Degree (preferred)
- 2 Years sales experience (preferred)
- Candidate must possess C.N. Wood’s Core Values: We are ONE C.N. Wood. Each person and department may have their own identity, but together we are a team. We promote respect, teamwork, open communication, and cooperation across the entire organization. Our customers come first; we strive to do more than they expect. We have integrity; we play to win, but we don’t cheat. We are better than we were yesterday, but not as good as we’ll be tomorrow. Our prior self is the only competition we measure ourselves against.
Responsibilities
- Responsible for ordering new machines and attachments
- Responsible for following up/coordination of backordered equipment from vendors
- Ensure sales inventory is correct and up to date
- Receive and process vendor invoices
- Receive and process customer Sales Orders
- Process and invoice customer Rental Contracts
- Work closely with Sales Manager to ensure proper invoicing and paperwork preparation
- Prepare monthly commissions for Sales Reps
- Coordinate with the Service Department in preparing machines for delivery in a timely manner
- Arrange delivery of machines (sold, rental, demo, equipment shows) and attachments
- Update customer records
- Provides sales management support
- Other duties may be assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
