Sales Support Specialist
About The Position
This position will fill the role of playing a pivotal role in supporting internal sales operations. The overall goal for this position – and the inside sales department as a whole – is to increase the sales team's efficiency and future growth potential. This will be achieved through many different avenues including, but not limited to, the following: Providing consistent, reliable customer support Management and delegation of new sales leads Internal sales support CRM data organization Key abilities will include mastery of all ECS products and services, mastery of the ECS sales process, Salesforce data management, attention to detail, communication, patience, and professionalism. All the aforementioned attributes will be of the utmost importance in this role. This position will report directly to the Inside Sales Manager.
Requirements
- Strong communication and interpersonal skills
- Accountability
- Organization
- Prioritization
- Self-motivation
- Problem-solving
- HS Diploma – required
- 3 years of customer service and/or sales experience - required
Nice To Haves
- CRM management (Salesforce)
- Decision-making
- Moderate technical skills
Responsibilities
- Internal sales support
- Project sizing
- Quote generation
- Order processing
- External sales support
- Opportunity follow-ups
- Lead Management
- Data mining new construction opportunities
- Delegation of incoming leads
- Customer Support
- Technical support
- Production coordination
- CRM data organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
