Sales Support Specialist

TEKsystemsHouston, TX
$22 - $25Onsite

About The Position

We are seeking a detail‑oriented Sales Support Specialist to support sales and order processing operations within a manufacturing/industrial environment. This role serves as a key liaison between Sales, Order Entry, Operations, and Finance to ensure accurate order fulfillment, timely communication, and strong administrative support. The ideal candidate has experience supporting order entry teams, working within ERP systems (SAP required), and handling administrative responsibilities in a fast‑paced, on‑site setting.

Requirements

  • SAP experience is required
  • 2+ years of sales support, order support, or administrative experience
  • Experience supporting manufacturing or industrial operations
  • Experience supporting order entry teams within an ERP system
  • Strong Microsoft Excel skills (Pivot Tables, formulas/functions preferred)
  • Strong organizational skills and attention to detail
  • Ability to multitask and work in a fast‑paced environment
  • Strong communication and problem‑solving skills

Nice To Haves

  • Experience supporting procurement or purchasing activities
  • Exposure to invoicing or financial reconciliation processes
  • Experience helping standardize or improve ERP workflows

Responsibilities

  • Process and manage customer orders from receipt through fulfillment, ensuring accuracy and timeliness
  • Support order entry teams by entering and maintaining orders within SAP
  • Communicate order status, lead times, and potential delays with internal teams
  • Address sales inquiries and resolve order‑related issues; escalate as needed
  • Assist the sales team with quotations, contract review, and customer documentation
  • Maintain accurate customer, pricing, and order records in SAP
  • Prepare and distribute sales reports, forecasts, and performance metrics
  • Provide general administrative support to sales and internal teams
  • Analyze order trends and sales performance data
  • Identify opportunities to improve order processing efficiency and reporting
  • Assist with generating reports for management review

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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