Sales Support Specialist (2453)

Team Air Distributing , LLC • Lexington, KY

1d • Onsite

About The Position

The Sales Support Specialist is responsible for supporting many facets of the Sales Team. This role requires high-quality, reliable service, while demonstrating clear, positive communication with both customers and team members. This individual contributes to a collaborative work environment and applies strong industry knowledge to effectively meet customer needs.

Requirements

• HVAC experience in relation to equipment and materials (Required)
• Excellent problem solving, analytical, and organizational skills
• Excellent reasoning ability and sound judgement
• Excellent interpersonal skills
• Excellent written and oral communication
• Competent computer skills including Microsoft Office suite
• Ability to multitask in a fast-paced environment
• Ability to handle confidential information with great sensitivity
• Able to pass a drug test and background screening
• High School diploma or GED equivalent required

Responsibilities

• Quote, prepare, and place orders for Territory Managers
• Determine the make, type, quality and availability of desired merchandise and make suggestions that meet the customer’s needs and drive sales over the phone
• Ensure successful transfer of materials/equipment if needed for customer orders
• Estimate date of deliveries based on knowledge of production and delivery schedules
• Follow through on fulfillment to ensure customer satisfaction
• Actively engage daily with customers and Territory Managers over the phone or by email in a timely manner
• Additional responsibilities may be required based on customer needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED