Sales Support Specialist
About The Position
Make a measurable and mission-critical impact. Bring your unique talents and experience to a leading company in Industrial IoT (IIoT) solutions. Grow your passion into a rewarding profession by joining a dynamic and expanding organization. You’ll play a vital role that supports your success and helps drive safe, efficient, and reliable operations across industries worldwide. Anova offers opportunities that empower you to: Innovate with cutting-edge IIoT technology Be part of a global, mission-driven team Grow your skills through hands-on experience and development Make a measurable impact across industries worldwide Join us on the Sales team as a Sales Support Specialist. In this role you will provide essential administrative and operational support to the sales team to help streamline processes, maintain accurate data, and ensure smooth deal execution. You will work closely with Sales Directors, Business Development Managers, Sales Operations, and cross-functional teams to process quotes and orders, manage CRM data, and assist with reporting. The ideal candidate is detail-oriented, customer-focused, and motivated to support a high-performing sales organization. Start your journey with Anova today!
Requirements
- 1 year of experience in sales support, administrative support, or customer operations roles
- Proficiency with CRM systems (Salesforce preferred) and Microsoft Excel/Google Sheets.
- Strong attention to detail and ability to manage multiple tasks with tight deadlines.
- Strong communication and interpersonal skills.
- Problem-solving mindset with a focus on accuracy and customer service.
Responsibilities
- Process quotes, orders, and customer documents accurately and in accordance with company policies.
- Maintain and update CRM records, ensuring data accuracy across accounts, opportunities, and pipelines.
- Provide day-to-day support to sales team members by answering questions regarding processes, tools, and deal requirements.
- Coordinate with Operations, Customer Success, and Finance to ensure timely information flow and issue resolution.
- Support onboarding of new sales team members with process guidelines and tool training.
- Identify areas for improving workflow efficiency and suggest enhancements to Sales Operations.
- Ensure compliance with internal controls, pricing guidelines, and documentation standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
