Sales Support Specialist

Cobalt Benefits Group LLC • Exeter, NH

5d • Hybrid

About The Position

Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As a Sales Support Specialist, you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and members.

In this role, the Sales Support Specialist will work closely with the sales team to streamline operations, manage customer inquiries, and ensure a seamless sales process. The ideal candidate is detail-oriented, proactive, has excellent communication skills, is highly organized, and thrives in a fast-paced environment.

Requirements

• Bachelor’s degree in business administration, marketing, or a related field preferred.
• 2+ years of experience in sales support, customer service, or administrative roles.
• Proficiency in Salesforce or similar CRM systems.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Provide administrative support to the sales team, including managing schedules, preparing proposals, and handling correspondence.
• Coordinate and process sales orders, ensuring accuracy and timely fulfillment.
• Communicate with clients and partners to confirm offer details, answer inquiries, and provide updates on delivery or product availability.
• Maintain and update Salesforce with customer information, sales activities, and pipeline data.
• Generate reports for sales metrics, forecasts, and customer trends.
• Collaborate with marketing, logistics, and finance teams to support cross-functional initiatives.
• Assist with preparing materials for sales presentations.
• Support with the completion and tracking of RFP’s.

Benefits

• Fantastic medical, dental, and vision insurance
• Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!
• Company provided Basic Life and AD&D
• Company paid Short-Term and Long-Term Disability
• Flexible Spending Accounts
• 401(k) Retirement Plan with up to a 6% employer-match WOW! (100% fully vested after 3 years)
• 10+ paid holidays
• Generous paid vacation and sick time
• Annual Volunteer Paid Day
• Annual Tuition Reimbursement
• Annual Health and Wellness Reimbursement
• Lots of fun company events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level