Sales Support Specialist
About The Position
Our North Orange County sign and graphics company is looking for an energetic and outgoing, part-time Sales Support Specialist to join our team. We work on fun and challenging sign and graphics projects in a fast-paced environment where every week is different. The Sales Support Specialist role is responsible for handling inbound customer phone calls and website leads, creating quotes for customers, following up until closing, and turning quotes into orders. The process of creating quotes requires excellent verbal and written communication skills and customer service orientation. This position also supports our graphic design, production and installation teams as well as assisting with graphics production. This position could lead to a full time position in the future!
Requirements
- 2+ years of experience as a professional Office Administrator, Salesperson or Customer Service Representative – WE ARE WILLING TO TRAIN THE RIGHT CANDIDATE!
- Great communication skills!
- Positive Can-Do attitude!
- Able to work in a fast-paced environment and meet deadlines
- Basic math skills and ability to multi-task
- Experience with Typing, Windows, and email applications
Responsibilities
- Handle inbound calls and leads
- Advise prospects and clients on sign and graphics solutions
- Create quotes using our Point-of-Sale system
- Follow-up with prospects after sending quotes to confirm receipt and understanding of the proposal. Handle objections and continue to follow up until closing.
- Convert quotes to invoices
- Contact past customers for re-activation
- Support Graphic Designers and check customer logo/art files using Adobe Illustrator
- Take payments and close out invoices
- Update material costs in our Point-of-Sale system
Benefits
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Paid Holidays
- Paid training
- Overtime available
- Performance Reviews at 180 days and every 6 months after - with pay increases available at each review
- Upward mobility with a strong focus on employee training and development
- Great workplace culture
- Vacation Pay upon promotion to full time status
- Medical Stipend upon promotion to full time status
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
