Sales Support Specialist - Atlanta Convention Center Events

ANDMORE•Atlanta, GA

10d•Hybrid

About The Position

ANDMORE is seeking a Sales Support Specialist - Atlanta Convention Center Events to support event sales, prospecting efforts, and administrative operations within our Atlanta market. This role plays a critical part in driving revenue through sales support, maintaining strong customer relationships, and ensuring seamless coordination of event logistics and sales processes. The ideal candidate is highly organized, customer-focused, and eager to grow within a sales-driven environment, with the ability to balance multiple priorities while contributing to a high-performing team.

Requirements

Strong customer service orientation with excellent interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Strong verbal and written communication skills
Comfortable speaking with clients and presenting information
Proficiency in Microsoft Office and CRM systems
Detail-oriented with strong organizational skills
Sales & Negotiation Skills: Ability to prospect, present value, and close opportunities
Customer Focus: Passion for delivering exceptional service and building relationships
Communication: Clear, confident, and professional in all interactions
Collaboration: Works effectively across teams and with external partners
Initiative: Self-starter who thrives in a fast-paced, dynamic environment

Nice To Haves

Bachelor’s degree preferred
1 to 5 years of experience in sales, events, or a related field preferred
Industry Knowledge: Understanding of events, trade shows, or sales environments preferred

Responsibilities

Sell event spaces, services, and products to prospective clients
Prospect into existing accounts, including cold calling and lead follow-up
Manage inbound inquiries, qualify leads, and route to appropriate team members
Maintain and update sales systems, including entering leads and tracking opportunities
Confirm event space availability, pricing, and contract details with clients
Draft and manage license agreements in accordance with company guidelines
Maintain accurate records of contracts, reservations, and event calendars
Produce sales reports including activity, revenue, and pipeline updates
Own client invoicing process, including generating invoices, confirming payment schedules, and ensuring accuracy of billing details
Partner with clients to communicate payment expectations, deadlines, and resolve any billing questions or discrepancies
Coordinate deposits, track payment status, and partner with accounting
Proactively follow up on outstanding balances to ensure timely payments prior to and after events
Support customer site visits and sales presentations
Build and maintain prospect lists and sales pipelines
Conduct outbound calls to prospective and existing customers
Assist in developing and implementing sales strategies to drive growth
Input and maintain CRM data from sales activities and events
Conduct market research on industry trends and competitive venues
Support Sales Managers with follow-up and lead qualification
Participate in special projects as assigned by leadership
Manage reservation systems to ensure accuracy and efficiency
Support proposal tools and act as liaison for related systems
Serve as primary point of contact for client payment communications, ensuring a seamless and professional experience
Coordinate vendor billing, reconciliation, and payments
Maintain inventory of sales and marketing collateral
Assist with marketing initiatives including direct mail and promotional campaigns
Prepare and distribute departmental reports
Support general administrative needs including correspondence and materials