Sales Support Specialist - Sprouts

C.A. Fortune•Phoenix, AZ

11h•$24 - $28•Remote

About The Position

The Sales Support Specialist - Sprouts Teams works with Account Managers, while executing business strategies. They also maintain a great relationship with our Manufacturers, Sprouts team members, Account Managers, and co-workers. As we continue to grow, our Support department is looking to add a Sales Support expert to the team. This person will play a critical role in supporting Account Managers and ensuring seamless execution of sales activities. This position serves as a support partner between manufacturers, account managers, and internal teams to drive accuracy, efficiency, and timely completion of sales-related processes. Some of the Sales Support Specialist duties will include managing contract entry, coordinate new item submissions, handle order and deduction issues, process price changes, and assist with trade planning systems. Strong attention to detail, clear communication, and the ability to work in a fast-paced, deadline-driven environment are essential to Fully remote but preferably local to Phoenix, AZ Hourly range $24 - $28 based on experience, qualifications and skills. This is a non-exempt role. At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!

Requirements

Advance level of Microsoft Office, Word, and Excel
Software programs relating to the department
Utilizes an elevated level of customer service for each person that this position meets
Must be able to manage multiple Interruptions and adjust priorities accordingly
Excellent organizational skills to organize workload, set priorities, and meet deadlines
Attention to detail
Able to work independently with minimal supervision
Ability to maintain a positive working relationship with co-workers, manufacturers, and Sprouts team members.
Ability to work well under pressure
Organized and detail oriented

Nice To Haves

You have previous experience in CPG
Prior experience with DemandTec
Extensive experience working with Sprouts
Prior experience with a broker/manufacturer a plus

Responsibilities

Supports and represents the Key Account Managers
Coordinates key business strategies for each of their Manufacturers
Provides excellent customer service: Returns e-mails promptly, escalates issues immediately to the correct person, communicates with the Key Account Manager on Manufacturer needs and coordination, takes initiative on to achieve results.
Always corresponds in a positive and professional manner
Must demonstrate good problem-solving ability and initiative in finding workable solutions to complex problems affecting multiple users of shared data.
Identifies when issues need to be escalated to the Key Account Manager
Assist the Key Account Managers with manufacturer proprietary sales planners and tracking systems requirements
Assist Key Account Manager in preparing for sales meetings, customer appointments and manufacturer meetings
Accurately administers Promotional Planning, taking exceptional care to meet industry deadlines
Verifies correct cost with manufacturer, submits all price change forms to Sprouts, and submits EDI price changes when needed
Communicates all order changes between the manufacturer and Sprouts, i.e., date changes, quantity adjustments, pricing errors, and promotion discrepancies