Sales Support Specialist

Foundation Building Materials•Springfield, MO

5d•$18 - $22

About The Position

At Foundation Building Materials (FBM), Sales Support Specialists help drive growth by supporting sales representatives with product information, quotes, orders, pricing, and deliveries. Your attention to detail, customer service expertise, and organizational skills ensure smooth sales operations. By serving as a key point of contact, you make a meaningful impact on our fast-growing business.

Requirements

Experience as a sales administrator or sales support position
Experience with CRM software
Proficient with Microsoft office products
Ability to focus on different tasks and use time efficiently to achieve desired outcomes
Must have strong communication skills
Must have the ability to work with multiple people to reach a resolution

Nice To Haves

Working knowledge of FBM and the SBP industry is preferred

Responsibilities

Input customer quotes
Request quotes from vendors
Obtain submittals and vendor safety information
Contact sales team and customers to obtain missing information
Communicate important feedback to sales, operations, and management
Provide excellent customer support through knowledge of our products and their applications
Manage and update our CRM program
Continuously improve and maintain in-depth product knowledge
Participate in product training to learn more and stay up to date with product knowledge
Support Our Foundation in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
Other duties may be assigned