Sales Support Specialist (Commercial Lending Assistant)

First Citizens Bank•Cedar Park, TX

4d•Onsite

About The Position

First Citizens Bank has an incredible opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills. This role is an integral part of our team, partnering with Commercial and/or Business Banking groups in the sales, servicing and management of clients and loan portfolios. This position is not remote and requires the candidate to live within commuting distance of one of the following Texas branches: 1901 East WhiteStone Blvd. in Cedar Park, 4334 N. Loop 1604 W. in Shavano Park, 5500 Bee Cave Road in West Lake Hills, or 4101 Marathon Blvd. in Austin.

Requirements

High School Diploma or GED with 4+ years of experience in sales or lending support OR Bachelor’s Degree with experience in sales or lending support
4+ years of prior experience in banking, ideally in Commercial Lending Support
Strong working knowledge of the loan documentation and loan closing processes
Proficient in Microsoft Office Suite, strong computer skills, and an ability to learn banking systems
Highly organized with a strong attention to detail and an ability to multitask
Professional written and verbal communication skills
Ability to work collaboratively with bankers and other internal partners
Must live within commuting distance of one of the following Texas branches: 1901 East WhiteStone Blvd. in Cedar Park, 4334 N. Loop 1604 W. in Shavano Park, 5500 Bee Cave Road in West Lake Hills, or 4101 Marathon Blvd. in Austin.

Nice To Haves

Title documentation
Life insurance
Deeds of trust
U.C.C. filings
Mortgages
Assignments of rents
Surveys
Ordering Appraisals
Environmental reports
Tax returns and supporting documents

Responsibilities

Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
Initiate conversation to uncover sales or referral opportunities.
Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.
Complete required training by established deadlines.
Perform general office management duties as assigned to ensure operational efficiency.
Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function.
The results may include an accountability for individual contribution as well as team performance.