Sales Support Specialist

Aristocrat Gaming•Las Vegas, NV

2d•$52,484 - $97,471

About The Position

Aristocrat is on a mission to build world-class entertainment experiences that captivate and encourage millions globally. As a Sales Operations Specialist, your role is pivotal in driving the efficiency and effectiveness of our sales force through sophisticated data insights and optimized processes. What You'll Do Direct and fine-tune CRM tools (e.g., Salesforce) to secure accurate data, reporting, and forecasting. Develop and refine sales workflows to improve efficiency and reduce bottlenecks. Support implementation, training, and adoption of sales tools and technology. Support deal desk activities by reviewing contracts, pricing, and promotion requests, and compliance requirements. Maintain sales enablement tools, dashboards, and documentation to improve team efficiency. Build and maintain operational dashboards and reports to ensure data accuracy and identify areas of improvement for sales execution. Analyze performance data and provide insights and recommendations to the sales team to address gaps in the pipeline and forecast accuracy. Track metrics to measure the efficiency of sales initiatives and campaigns. Ensure lead qualification and management, from the handoff of marketing and commercial strategy to sales follow-up. Provide customer insights and feedback to advise product, marketing, and sales strategies. Act as a point of contact for customers and prospects, ensuring timely and professional responses. Partner with marketing to ensure effective lead follow-up and campaign tracking. What We're Looking For Bachelor’s degree in business, marketing, or equivalent experience preferred. 2+ years of experience in sales operations, or a similar role. Experience with CRM platforms (such as Salesforce, HubSpot) and Microsoft Office Suite. Strong communication skills enabling the establishment of rapport with clients and collaboration with internal teams. An analytical approach with the ability to interpret sales data and generate actionable insights. Diligent with a focus on accuracy and data integrity. Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment. Knowledge of sales processes and guidelines. Experience with sales forecasting and pipeline management preferred. Ability to adapt to changing priorities and thrive in a dynamic and evolving organization. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen

Requirements

Bachelor’s degree in business, marketing, or equivalent experience preferred.
2+ years of experience in sales operations, or a similar role.
Experience with CRM platforms (such as Salesforce, HubSpot) and Microsoft Office Suite.
Strong communication skills enabling the establishment of rapport with clients and collaboration with internal teams.
An analytical approach with the ability to interpret sales data and generate actionable insights.
Diligent with a focus on accuracy and data integrity.
Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment.
Knowledge of sales processes and guidelines.
Ability to adapt to changing priorities and thrive in a dynamic and evolving organization.

Nice To Haves

Experience with sales forecasting and pipeline management preferred.

Responsibilities

Direct and fine-tune CRM tools (e.g., Salesforce) to secure accurate data, reporting, and forecasting.
Develop and refine sales workflows to improve efficiency and reduce bottlenecks.
Support implementation, training, and adoption of sales tools and technology.
Support deal desk activities by reviewing contracts, pricing, and promotion requests, and compliance requirements.
Maintain sales enablement tools, dashboards, and documentation to improve team efficiency.
Build and maintain operational dashboards and reports to ensure data accuracy and identify areas of improvement for sales execution.
Analyze performance data and provide insights and recommendations to the sales team to address gaps in the pipeline and forecast accuracy.
Track metrics to measure the efficiency of sales initiatives and campaigns.
Ensure lead qualification and management, from the handoff of marketing and commercial strategy to sales follow-up.
Provide customer insights and feedback to advise product, marketing, and sales strategies.
Act as a point of contact for customers and prospects, ensuring timely and professional responses.
Partner with marketing to ensure effective lead follow-up and campaign tracking.