Sales Support Specialist

ANDRITZ AG • Kennesaw, GA

2d • Onsite

About The Position

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Division/Function: Clean Air Technologies (ECA)
Reports to: Sales Support Manager 
Onsite: Acworth 
Schedule: 7-4 or 8-5
Brief DescriptionThe Sales Support Specialist is responsible for executing and maintaining all Order-to-Cash (O2C) activities. This role ensures accurate order processing, smooth coordination across Sales, Operations, Purchasing, Logistics, and Finance, and timely fulfillment and invoicing for customer orders.

Requirements

• 5+ years of Sales Support, Customer Service Operations, or similar back-office experience.
• Proven ability to multitask, prioritize workload, and manage time efficiently in a fast-paced environment
• Excellent attention to detail, organization, and follow-through.
• Strong communication skills and ability to coordinate across teams.

Nice To Haves

• Experience with SAP, Intacct, or similar platforms is a plus

Responsibilities

• Order Management: Enter and maintain sales orders, validate customer PO details, monitor order status, and manage changes or exceptions.
• Purchasing Support: Create and track purchase orders, confirm pricing and lead times, and resolve discrepancies with suppliers.
• Logistics & Shipping: Coordinate freight, shipments, and delivery documentation to meet on-time delivery requirements.
• Invoicing: Generate accurate invoices, resolve billing holds, and support Finance on discrepancies or customer inquiries.
• Forecasting & Reporting: Maintain order backlog, shipment forecasts, and basic performance reports using Excel/PivotTables.
• Cross-Functional Communication: Serve as a central point of contact between Sales, Service, Operations, and Finance to ensure smooth O2C flow.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees