Sales Support Specialist (Seasonal)

INDRIO FIELDS LLC • Harlingen, TX

9d • Onsite

About The Position

The Seasonal Sales Support Specialist supports the Pittman & Davis Sales Team during peak season (October – February). This role assists with order processing, client communication, account support, and administrative tasks to help ensure a smooth experience for gifting clients.

Requirements

• High school diploma or equivalent
• Strong computer skills, including Microsoft Excel and Outlook
• Excellent communication and organizational skills
• Detail-oriented and able to multitask in a fast-paced environment
• Ability to work full-time, Monday–Friday, during the seasonal period.

Nice To Haves

• Customer service or office experience preferred
• Bilingual (English/Spanish) preferred
• Due to the short seasonal window, time off is limited during peak season (observed holidays excluded)

Responsibilities

• Support the Sales Team with day-to-day management of gifting accounts
• Assist with order entry and processing, including preparing customer gift lists for Data Processing
• Communicate with clients regarding orders, payments, updates, receipts, and special requests
• Collect payment information by phone and coordinate with Accounts Receivable as needed
• Process address changes, replacement orders, web order message corrections, and custom gift materials
• Maintain accurate account information, order records, CRM data, and other documentation
• Respond to client inquiries, assist with sales support tasks, and escalate order issues or concerns to the appropriate team member

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED