Sales Support Specialist

BRIDGESTONE HOSEPOWER LLC•Jeffersonville, IN

60d•$21 - $25

About The Position

Bridgestone HosePower, LLC is North America's Premier Hydraulic and Industrial Hose Sales and Service Company. Headquartered in Orange Park, Florida we offer Counter Service, Mobile Hose Repair, and state of the art OEM Centers throughout the United States, Canada, and Mexico. Due to recent, as well as projected growth, we are seeking a motivated, outgoing CSR/Sales Specialist to assist our growing sales team.

Requirements

Excellent telephone etiquette and problem-solving skills required
Basic computer skills and ability to learn various computer systems, Microsoft suite experience
Effective verbal and written communication skills
Able to handle multiple tasks and respond to customers quickly and efficiently
Mathematical computation skills
Ideal candidate must be a team player, goal-oriented and self-motivated

Nice To Haves

Experience in an industrial sales setting preferred

Responsibilities

Coordinate entire order process from time of order through delivery and shipping
Works closely with HosePower field representatives and customers in communicating product availability
Maintains appropriate freight costs by determining the most efficient carrier routing
Minimize impact of customer service complaints and claims by reacting quickly and efficiently to resolve problem issues
Understanding and interpreting product requirements and providing information to customers
Assess competitors by analyzing and summarizing competitor information and trends
Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing product information and explanations; preparing quotations
Fills orders and communicates expected delivery date
Checking customers buying history; suggesting related and new items and explaining features
Answer phones and inquires