Sales Support Specialist

TEKsystems • Madison, WI

41d • $24 - $24 • Onsite

About The Position

We’re looking for a Sales Support Specialist to join our team! In this role, you’ll provide exceptional support to government customers and collaborate closely with the accounting team to resolve billing issues. If you’re detail-oriented, customer-focused, and thrive in a fast-paced environment, this could be the perfect opportunity for you.

Requirements

• High school diploma.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Coordinate and process all incoming government orders daily.
• Pull and process website orders (ECAT, GSA Advantage).
• Monitor incoming orders via mail, fax, email, tradeshow, phone calls, and sales reps for accuracy.
• Ensure compliance with Government Base coding parameters and maintain Oracle Government Base codes list.
• Track open government orders in Tableau to ensure timely shipments.
• Contact end users and sales reps for missing information.
• Process quote requests for government clients.
• Work with Accounting to resolve billing issues.
• Maintain government information booklet for new sales reps.
• Assist with month-end and quarter-end activities.
• Handle additional duties and projects as assigned.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees