Sales Support Specialist – Retail (Bakersfield, CA)

Ulrich Lifestyle Structures, LLC

11d • Onsite

About The Position

Ulrich Lifestyle Structures, a family-owned company since 1990, specializes in building high-quality backyard buildings such as custom storage sheds, garages, cabins, workshops, playhouses, and backyard spaces. The company is known for its positive energy, strong work ethic, and commitment to exceptional customer experiences. Ulrich values growth, collaboration, and helping customers realize their projects. This role is for a Sales Support Specialist at their Design Center, focusing on inbound leads from phone, website, and social media, as well as greeting walk-in customers. The specialist will qualify leads and connect them with Designers for project completion. The company generates interest through online marketing, social media, and showroom traffic, and this role primarily handles inbound leads, not cold calling.

Requirements

• Sales or customer-facing experience preferred (retail, inside sales, or service environments)
• Strong communication and relationship-building skills
• Ability to guide conversations and identify customer needs
• Comfortable using computers, CRM systems, and Google Workspace
• Self-motivated with a positive attitude and strong work ethic
• Interest in helping customers bring their backyard projects to life

Nice To Haves

• Retail sales
• Wireless or electronics sales
• Furniture or appliance sales
• Home improvement sales
• Customer service roles with sales goals

Responsibilities

• Respond to customer inquiries from phone, website, and social media
• Greet walk-in customers at the Design Center
• Ask questions to understand the customer's project, timeline, and goals
• Present Ulrich's products and help customers explore their options
• Enter customer information and notes into our CRM
• Schedule appointments with Designers for detailed project consultations
• Follow up with interested customers and missed appointments
• Maintain a clean and welcoming showroom environment

Benefits

• Base Salary: $35,152 – $45,760 depending on experience
• Performance-Based Bonus Opportunities
• High performers who consistently convert leads and schedule qualified appointments can earn toward the top of the range.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed