Sales Support Specialist - ARC
About The Position
Adorama Rental Company (ARC) is the leading equipment rental house for high-end digital cinematography tailored to creative professionals and productions of all sizes. Whether you’re a filmmaker, photographer, or producer, we provide an extensive inventory of cutting-edge gear, tools, accessories, and services to bring your vision to life. Backed by decades of industry experience and the trusted Adorama name, ARC offers end-to-end rental solutions, camera and lens testing, dedicated account managers and seamless, personalized service designed to keep your project moving forward—no matter the scale or complexity.
Requirements
- Bachelor’s degree preferred, or equivalent industry experience
- 2+ years of relevant sales support / rental coordination / production operations experience preferred
- Experience or education in broadcast, film, television, live events, or production rental strongly preferred
- Familiarity with camera, lighting, grip, audio, staging, or related production equipment preferred
- Strong organizational and multitasking abilities
- Excellent client service and communication skills
- High attention to detail and accuracy
- Ability to prioritize shifting production schedules and urgent requests
Responsibilities
- Assist sales representatives with quotes, rental orders
- Manage inbound customer inquiries regarding equipment availability
- Coordinate equipment reservations, substitutions, and availability
- Monitor active rentals, returns, extensions, and billing make appropriate adjustments
- Support scheduling and logistics for gear deliveries and pick-ups
- Maintain CRM (Salesforce) records
- Ensure that the customer has all the necessary rental documentation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
