Sales Support Specialist

Mycronic USA • San Jose, CA

17d

About The Position

Sales Support Specialist Do you want to be part of an international organization on the cutting edge of technology? We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits! Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 40 years. Today we are one of the top manufacturing electronic suppliers and continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow. Position Overview Reporting to the Sales Director, Americas, the Sales Support Specialist plays a vital role in supporting the sales lifecycle by managing spare part quotations, coordinating material logistics, and ensuring seamless order execution. This position acts as a bridge between sales teams, customers, and internal departments to maintain accurate data ledgers, provide administrative support, and ensure that all customer orders are fulfilled efficiently and on time.

Requirements

• Associate's degree or higher is required, preferably in Marketing, Business Management, Administrative Management, or a related field
• 1–2 years of professional experience in a sales assistant or sales support role
• Strong familiarity with sales processes, material management, and consumables is highly preferred
• Advanced data analysis skills with a high degree of accuracy and attention to detail
• Professional proficiency in business etiquette and strong written communication skills
• Proven ability to adapt to a fast-paced environment and handle multiple logistical tasks simultaneously

Responsibilities

• Manage the spare parts process by reviewing and submitting quotations based on sales needs and maintaining updated quotation ledgers
• Oversee material receipt and verification to ensure all incoming items match order specifications in terms of quantity and quality
• Maintain real-time material management ledgers and provide status updates to relevant departments and sales personnel
• Coordinate directly with customers to verify and confirm order details, including product models, pricing, and delivery schedules
• Establish and maintain order tracking systems to monitor the entire process from production through to final delivery and acceptance
• Resolve any issues or bottlenecks that arise during the order execution phase to ensure timely completion
• Organize and archive customer data, sales contracts, and essential documentation for easy retrieval and compliance
• Compile and summarize sales data to produce regular reports that assist leadership in making informed business decisions
• Provide administrative support by organizing sales meetings, recording minutes, and managing office supply inventory and maintenance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees