Sales Support Specialist II (Cox Fleet)

Cox CommunicationsDe Pere, WI
$20 - $30Onsite

About The Position

The Sales Support Specialist II provides courteous, accurate, and efficient support for all trailer sales activities, ensuring a positive experience for both internal and external customers. This role supports multiple branch personnel and assists with related rental functions and administrative tasks. This is an on-site role and the shift for this position is Mon-Fri 8:00 AM- 4:30PM.

Requirements

  • 5 years of experience in a related field (general office experience) ; or a High school diploma/GED with 3 years of experience in a related field; or an AS/AA degree, BS/BA degree or certification in a related discipline
  • Strong interpersonal skills with the ability to build relationships at all levels of the organization

Nice To Haves

  • Highly organized with strong attention to detail
  • Proficient in Microsoft Office applications, including Excel and Word
  • Ability to support pricing and margin expectations while meeting customer requirements
  • Effective time management and strong self-motivation skills
  • Basic understanding of negotiation, strategic planning, marketing, and problem resolution

Responsibilities

  • Ensure a professional and positive company presentation with customers, suppliers, and employees
  • Generate all bookings for the trailer sales team utilizing the Great Dane system
  • Generate initial discount and special pricing requests for the trailer sales team utilizing the Great Dane system
  • Manage Great Dane orders by tracking and updating order status, maintaining accurate records, and coordinating with sales and administrative teams to ensure complete documentation, accurate sales files, and timely invoicing
  • Oversee and track delivery of new and used equipment, coordinating logistics, maintaining accurate records, and ensuring timely and successful completion
  • Generate LPOs for freight and other transportation-related expenses
  • Participate in weekly and annual sales meetings as required or assigned
  • Participate in vendor and product training sessions when offered
  • Develop knowledge and understanding of product specifications, features, and benefits across all product lines
  • Perform other duties as assigned by the Supervisor of Administration

Benefits

  • A competitive salary and top-notch bonus/incentive plans.
  • A pro-sales culture that honors what salespeople (like you!) contribute to our success.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.
  • Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year.
  • Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
  • health care insurance (medical, dental, vision)
  • retirement planning (401(k))
  • paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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