Sales Support Specialist- Construction

GME Supply Family of Brands • Atlanta, GA

4d • Onsite

About The Position

Sales Account Associate support our customers through the platform offering seamless safety equipment ordering and safety program management. Daily activities include order processing, customer communication, improving customer service, identifying opportunities for customer growth, and strategy development.

Requirements

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in GME Supply’s extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
• Undertake additional duties as necessary to uphold our commitment to delivering exceptional service to all stakeholders.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive problem-solving skills and ability to think creatively.
• Experience in sales support or customer service.
• Competency with software and computers.

Responsibilities

• Order processing
• Customer communication
• Improving customer service
• Identifying opportunities for customer growth
• Strategy development
• Troubleshooting and resolving customer issues
• Maintain regular and effective communication with clients
• Become an expert in GME Supply’s extensive product offering
• Foster collaboration with cross-functional teams
• Provide consistent and actionable feedback to Senior Account Managers
• Undertake additional duties as necessary

Benefits

• Health, Vision & Dental Insurance with company contributions
• Company HSA Contributions
• Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure
• Company-paid holidays
• Volunteer Paid Time Off
• Retirement Options with no Vesting Requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed