Sales Support Specialist 3

U.S. Bank•New York, NY

7d•$24 - $32

About The Position

The Sales Support Specialist assists the sales team by preparing and processing customer accounts, gathering and reviewing sales information, collaborating with other employees, and listening to customers’ needs. The specialist addresses customer inquiries with a positive attitude.

Requirements

High school diploma or equivalent.
Typically two to four years of clerical experience.

Nice To Haves

Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications.
Ability to manage multiple tasks or projects and deadlines simultaneously.
Ability to identify and resolve exceptions and interpret data.
Proven customer service or customer relations skills.
Effective interpersonal, verbal, and written communication skills.

Responsibilities

Prepare and process customer accounts.
Gather and review sales information.
Collaborate with other employees.
Listen to customers’ needs.
Address customer inquiries with a positive attitude.

Benefits

Healthcare, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
401(k) contribution and pension, subject to eligibility requirements.