Sales Support Representative

Stauffer Manufacturing • Lower Macungie Township, PA

7d • Onsite

About The Position

The Sales Support position is responsible for supporting our Outside Sales team. They are responsible for providing timely and accurate proposals and quotes, conducting effective research on requested products and effectively communicate with all internal and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Minimum requirement of High School diploma or GED
• Strong oral and written communication skills
• Strong computer skills

Nice To Haves

• Minimum demonstrated experience of 1-3 years’ experience in account management, preferably in a large multi-location distributor.
• Experiencing servicing large multi-location accounts.
• Proficient in Microsoft office, including Excel and MS Word.
• Ability to problem solve effectively
• Ability to work with multiple teams.
• Prior experience in order entry, quoting and problem resolution

Responsibilities

• Work directly and collaborate with outside sales team and customer service representatives.
• Provide timely quote requests for potential and existing accounts.
• Provide outstanding account management and customer service to customers.
• Address any issues with product-offer alternates, research discontinued product options to ensure quality and cost effectiveness of alternatives.
• Provide assistance to Bid Analysts on any current or potential customer bid proposals as needed.
• Work with vendors to negotiate pricing on products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED