Sales Support Representative

Tri-State Energy, Inc.New Brunswick, NJ
Onsite

About The Position

Tri-State Energy (TSE) is a 40-year client-focused energy solutions provider committed to delivering engineering-driven strategies that improve facility performance, reduce operational and maintenance costs, and provide long-term reliable solutions by seamlessly combining technical engineering with project implementation. We focus on providing energy engineering and MEP contracting support for facility optimization and decarbonization initiatives. We are growing and looking to hire dedicated, industry-qualified candidates at all experience levels to grow with our company. We are searching for a dynamic Sales Support Representative professional to join our team in Woodbridge, N.J. This person provides essential administrative and operational support to the sales team by managing documentation, coordinating customer communications, and assisting with sales-related processes. This role plays a key part in keeping deals moving forward by ensuring information is complete, accurate, and properly tracked. The ideal candidate is highly organized, detail‑oriented, responsive, and comfortable interacting with customers and internal team members in a fast‑paced environment.

Requirements

  • 1–3 years of experience in Sales Support, Sales Administration, Administrative Support, or a related role
  • Strong organizational skills and attention to detail
  • Comfortable communicating with customers via email and phone
  • Ability to manage multiple priorities and deadlines
  • Proficiency in: Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • DocuSign or similar e‑signature tools
  • Experience working with CRM systems (HubSpot preferred)
  • Strong written and verbal communication skills

Nice To Haves

  • Experience supporting a high‑volume or fast‑paced sales team
  • Familiarity with proposal workflows, document management, and internal approval processes
  • Ability to work independently while collaborating closely with sales leadership

Responsibilities

  • Request and collect documentation from customers as needed
  • Organize, label, and upload files into internal systems and CRM tools
  • Ensure documents are complete, accurate, and properly categorized
  • Complete and submit required applications and internal forms as part of the sales qualification process
  • Proactively follow up with customers to obtain missing information
  • Track submission status and ensure timely completion
  • Prepare and send documents using the sales team’s DocuSign account
  • Monitor document completion and follow up as needed
  • Confirm and coordinate meetings on behalf of sales representatives
  • Provide customers with updates upon request
  • Edit or modify proposals as directed by the sales team (e.g., removing pricing when required)
  • Monitor public bid and RFP platforms to identify relevant opportunities
  • Flag applicable opportunities and deadlines for sales team visibility
  • Assist with drafting, editing, and formatting professional PowerPoint presentations
  • Support sales and leadership teams with written materials and presentation preparation

Benefits

  • Medical, vision, dental insurance and much more
  • 401(k) with company match
  • Company-provided life insurance, short- and long-term disability
  • Health Savings Account (HSA)
  • Education reimbursement program with management approval
  • Annual paid time off
  • Observance of 8 days off for Holidays
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