Sales Support Order Entry

Electrical Source Holdings • Santa Fe Springs, CA

8h • Onsite

About The Position

Responsible for fielding calls from customers wanting to place orders.

Requirements

• Must understand the sales cycle
• Strong computer skills; ability to learn and understand computer systems to perform job tasks in an automated environment
• Strong Computer proficiency
• Proficiency using e-mail and the internet
• Being able to multi-task
• Ability to work at a fast pace
• Attention to detail
• Problem solving abilities
• Good communication skills
• High school diploma or equivalent required.

Nice To Haves

• Previous sales, internet customer service, or related educational experiences are a plus.

Responsibilities

• Answer calls for customers looking to place orders thru the phone queue
• Enter data accurately in order entry screen.
• Confirm customer details updating in P21 where needed
• May need to interact with manufacturers on obsolete parts and update customer
• May need to source products and best price for manufacturers not currently supplied by Radwell (new products)
• May need to audit and update part number information in Radwell Systems (Spectrum)
• Confirm all orders to customer in writing thru P21 system
• Correspond with customer via phone and e-mail
• Enter quotations and orders into sales order processing systems
• Build new customers in sales order processing systems
• Build new part numbers as needed
• Assist in business system database cleanup and ongoing maintenance updating customer information where necessary
• Take direction from managers and assistant managers and allow the manager to approve all prices prior to the potential customer being quoted
• Pick up customers on hold when needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees