Order Entry

Flex•Columbia, SC

About The Position

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary Specific responsibilities (daily / short-term / long-term goals): Responsible for routine order processing and serving as day-to-day customer interface. Principle Accountabilities: Manual order entry into production planning system. Processing customer order changes by entering customer requests into planning systems. Communicates order status to customers including initial committed ship dates (CSD's) and follow up on interim order changes. Release authorizations to shipping department to deliver product. Validates order configurations for manufacturability per customer's product rule sets. Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates. Resolve low level scheduling conflicts such as material and capacity availability issues. Coordination and communication of order expedite requests to production control- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters. Running routine reports in support of customer information requests and internal reporting requirements. Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates. Provide support to quality function in resolution of customer incidents Note: This job description reflects essential functions, it does not prescribe or restrict the number or types of tasks that may be assigned or reassigned during the conduct of business.

Requirements

Typically requires a minimum of five years of related experience.
Ability to type, utilize telephones, computer applications such as work-processing, spreadsheet, presentation and database systems.
Requires good organizational, follow-up and interpersonal skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to speak effectively before groups of employees
This job requires strict adherence to all safety protocols and requirements specified in the work instructions, training, and any posted signs in the area.
This job requires us to comply with all site safety regulations and relevant regulatory standards.

Responsibilities

Manual order entry into production planning system.
Processing customer order changes by entering customer requests into planning systems.
Communicates order status to customers including initial committed ship dates (CSD's) and follow up on interim order changes.
Release authorizations to shipping department to deliver product.
Validates order configurations for manufacturability per customer's product rule sets.
Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates.
Resolve low level scheduling conflicts such as material and capacity availability issues.
Coordination and communication of order expedite requests to production control- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters.
Running routine reports in support of customer information requests and internal reporting requirements.
Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates.
Provide support to quality function in resolution of customer incidents