Sales Support Manager - Healthcare, Education and Not For Profit
About The Position
Responsible for leading, managing and executing sales performance and support strategies. Key responsibilities include partnering with market level business leaders to grow the business, implementing tactics to deliver on strategic priorities, assessing current operating models to develop and implement improvement, addressing regulatory requirements, and managing a sales support team. Job expectations include promoting core sales routines and client experience, ensuring operational excellence and mitigating risk. This position supports the GCB - Healthcare, Education and Not For Profit organization.
Requirements
- 5-10 years of successful management and leadership experience in leading a team enabling sales activities
- Strong ability to coach, motivate and develop team
- Influence management, relationship-building and conflict resolution skills
- Demonstrates solid business acumen and data analytic abilities in support of sales activities.
- Strong executive presence, written and verbal communication
- High School Diploma / GED / Secondary School or equivalent
Nice To Haves
- Knowledge of GCB Healthcare, Education and Not For Profit organization, business and solutions
- Sales experience
- Analytical abilities
- Bachelor’s degree desired
Responsibilities
- Oversee strategic priorities and day-to-day business routines in partnership with market leadership team
- Manages a team of 10-15 associates in multiple locations and states
- Develops and mentors talent, including proactive sourcing of candidates
- Manages inspection and routines of business segment results with market leadership team
- Creates a world class client experience environment through continuous improvement of internal process and procedures
- Manages business-level initiatives prescribed by business leaders
- Drives operational excellence by engaging employees on business strategy
- Manages organizational priorities and effective execution to achieve growth, profitability, and customer satisfaction goals
- Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
- Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
- Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
- Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
- Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
- Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
- Assesses talent and builds bench strength for roles across the organization.
- Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Benefits
- Access to paid time off
- Resources and support to our employees
- Discretionary incentive eligible
- Annual discretionary award based on individual performance, line of business performance, and company success.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
