Summer 2026 Sales Support Intern

Dairy Farmers of AmericaFranklin, MA

About The Position

This internship offers a valuable opportunity to collaborate with the sales team, gain hands-on experience in sales strategies, and contribute to the organization's overall sales efforts. The intern will actively participate in selling products, managing customer relationships, and resolving customer concerns. This role requires active engagement with various departments to ensure effective problem resolution and maintaining organized records of sales activities and customer interactions.

Requirements

  • Must have a valid driver's license and vehicle for daily travel.
  • Will be reimbursed for mileage.

Nice To Haves

  • Junior or Senior in the Fall of 2026 with a degree focus in Business Administration/Management, Sales Operations Management, or Marketing.

Responsibilities

  • Collaborate with the sales team to align sales strategies, share market intelligence, and contribute to the organization's overall sales efforts.
  • Actively sell current and new products within an assigned geographical area while monitoring and supplying goods of service to each customer.
  • Create sales support cases (customer inquiries, sales trends, customer complaints, delivery or service problems, reasons for product returns, etc.) and liaise with other departments to address customer concerns and ensure effective problem resolution.
  • Maintain organized records of leads, sales activities, customer interactions (inbound or outbound), and communications in designated system, ensuring information is accurate, comprehensive, and up to date.
  • Participate in sales meetings, providing updates on sales status, customer feedback, and other relevant information.
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