Sales Support Coordinator
About The Position
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. Job Summary The Sales Support Coordinator II is responsible for coordinating the sales, returns, and exchanges of Patterson animal health products and services. Additionally, incumbent acts as a liaison and a source of information for key stakeholders, including but not limited to customers, operations, sales, and leadership teams.
Requirements
- High school diploma or equivalent; and minimum of two (2) years experience in customer service and/or sales support position
- Strong verbal and written communication skills
- Exceptional interpersonal and customer service skills
- Ability to remain organized and deliver accurate results in a work environment with rapidly shifting priorities
- Strong analytical skills
- Demonstrated knowledge of Microsoft Office Suite
Nice To Haves
- Bachelor’s degree in Agriculture or Business-related field
Responsibilities
- Accurately processes returns, credits, and customer rebills
- Assists sales representatives and leadership with reporting needs
- Serves as a reliable source of information for customers and field team
- Supplements customer contact in absence of a Territory Manager
- Works in conjunction with both Operations Manager and sales management to enable strong cross-functional processes
- Prepares quotes, proposals, and ensures the full execution of contracts
- Maintains accurate customer and order logs, records, and files
- Tracks customer accounts and manages order fulfillment process
- Tracks customer rebates and requests credit on accounts or payment by checks
- Performs other duties as assigned
Benefits
- Full Medical, Dental, and Vision benefits and an integrated Wellness Program
- 401(k) Match Retirement Savings Plan
- Paid Time Off (PTO)
- Holiday Pay & Floating Holidays
- Volunteer Time Off (VTO)
- Educational Assistance Program
- Full Paid Parental and Adoption Leave
- LifeWorks (Employee Assistance Program)
- Patterson Perks Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
