Sales Support Coordinator

TRG • Westlake, OH

6d • Onsite

About The Position

The Sales Support Coordinator is responsible for assisting the sales team with administrative and clerical tasks associated with partner management and customer accounts.

Requirements

• Associates degree required.
• At least 2 years of experience in an administrative support role is required.
• Ability to successfully pass a criminal background check.
• Ability to prioritize multiple projects in a fast-paced environment.
• Accuracy, organization, and attention to detail are required to coordinate all aspects of position.
• Excellent communication skills to coordinate with other departments involved in process.
• Good clerical skills, computer, and data entry skills are required.
• Experience with MS Office Suite required.
• Must maintain regular and reliable attendance to the satisfaction of management.
• Must be able to operate a computer and other position related technologies.
• Must be able to clearly and confidentially communicate with TRG employees, customers, and other stakeholders.
• Must adhere to TRG Values at all times.

Nice To Haves

• Prior experience with Salesforce.com (SFDC) is preferred.

Responsibilities

• Assists the sales team with day-to-day support functions including processing purchase orders, providing tracking information, assisting with quotes and contract renewals, managing deal registrations, creating special pricing requests, assisting with SOW creation, and creating an RFP process.
• Works with Procurement Specialists to ensure a smooth order process.
• Acts as a point of contact for customers when assigned team members are out of the office, providing quote creation, processing purchase orders, and order status follow-up and tracking.
• Performs proactive management of the team’s SFDC, ensuring close dates are valid and includes proper attachments.
• Works directly with vendors and distributors as needed.
• Continues education around products offered by each vendor, including attending learning sessions.
• May be involved in the planning, organization, and implementation of special events, specific projects, or program changes.
• May be asked to complete related duties other than those indicated above as assigned by their supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree