Sales Support Coordinator

Carolina Energy Conservation • Myrtle Beach, SC

3d

About The Position

The Sales Support Coordinator provides administrative and customer-service support to our sales department. This is not a direct sales position. The role focuses on customer follow-up, unsold proposals, Hatch campaigns, candidate screening, and assisting sales representatives in the field.

Requirements

• Must be tech-savvy and able to learn new software quickly.
• Comfortable working across iOS, Windows, and web-based software.
• Able to troubleshoot basic technology and software issues.
• Strong customer-service, communication, and organizational skills.
• Excellent attention to detail and follow-through.
• Able to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Experience using Salesforce or another CRM is strongly preferred.
• Previous experience in administration, recruiting, customer service, or sales support is preferred.

Responsibilities

• Follow up with customers after sales appointments.
• Review unsold proposals and identify follow-up opportunities.
• Create, schedule, and monitor customer campaigns in Hatch.
• Route customer responses to the appropriate salesperson.
• Assist field sales representatives with software, documents, customer information, and internal processes.
• Update customer records, notes, and proposal statuses in Salesforce.
• Review applications, conduct initial candidate screenings, and schedule interviews.
• Prepare basic activity reports for sales management.
• Help maintain communication between Sales, Production, Marketing, and the Appointment Center.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed