Sales Support Coordinator
About The Position
With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. The Sales Support Coordinator provides entry-level administrative and logistical support to the sales team by assisting with order entry, reporting, and documentation. This role supports recordkeeping, proposal preparation, and internal communication to ensure smooth sales operations. Rooted in Our Values, the Sales Support Coordinator plays a key role in supporting teammate success through timely and accurate execution of foundational tasks.
Requirements
- Detail-oriented and highly organized.
- Willingness to learn multiple systems and follow established processes.
- Basic Excel and PowerPoint skills.
- Clear written and verbal communication.
- Bachelor’s degree in business, marketing, or related field; or equivalent combination of experience and education.
- 0–2 years of experience in administrative support, customer service, or sales operations.
Nice To Haves
- Internship or work experience in a customer-facing or business support role.
- Exposure to CRM or ERP platforms.
- Strong sense of ownership and curiosity.
Responsibilities
- Enter and process customer orders, ensuring accuracy and timely updates.
- Maintain and organize customer records and internal tracking documents.
- Assist in preparing basic sales presentations, proposals, and communication materials.
- Respond to customer or sales team inquiries with support from senior teammates.
- Run routine sales reports (e.g., open orders, fill rates) under guidance from more experienced staff.
- Help coordinate logistics for sales meetings, events, and customer calls.
- Learn and support data entry in systems such as JDE, Salesforce, and Smartsheet.
- Participate in department training and shadowing to build system and process knowledge.
- Flag discrepancies in orders or pricing for resolution.
- Collaborate with teammates to resolve simple internal process or documentation issues.
Benefits
- Salary, Full time, Mon-Fri
- Medical Plan options, including fertility coverage and free mental health and telehealth coverage
- Dental and Vision Insurance
- FSA/HSA options
- Paid parental leave
- Company-provided short-term disability, long-term disability, and life insurance
- Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
- 401(k) with a generous company match
- Pet Insurance Benefits
- Tuition reimbursement
- 21 Paid Days Off
- 7 Paid Holidays
- Short-term Incentive Plan (STIP), ask your Talent Partner for details
- Dress For Your Day (casual dress environment)
- Paid comprehensive on-the-job training
- Company computer provided
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
