Sales Support, Clinical Specialist – VeriSight 3D ICE (Intracardiac Echo) (Detroit/Ohio)

Philips•Detroit, MI

12d•$154,000 - $190,000•Onsite

About The Position

The VeriSight Intracardiac Devices Clinical Specialist will represent Philips’ VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. This is an entirely new sales and clinical team to commercialize Philips' groundbreaking new VeriSight Pro 3D ICE catheter, which redefines how structural heart and EP procedures can be done by miniaturizing TEE imaging technology to offer best-in-class 2D and 3D imaging. The role is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to healthcare providers (HCP) and allied health professionals (AHP) around the VeriSight platform. The specialist will partner with VeriSight Regional & Territory Managers and collaborate with Philips' Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers, and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives. This is an expanding and entrepreneurial business requiring a hands-on approach with high levels of autonomy, individual initiative, motivation, and a solutions-orientated selling and educational mindset. The specialist will become an expert on 3D ICE use in multiple clinical procedure types, use consultative education techniques to identify potential customer needs, support, and opportunities, and support the evaluation of new products, providing clinical feedback. Ongoing support for company-sponsored clinical/marketing trials, registries, and educational events is expected. Continuous improvement of clinical acumen, competitive product knowledge, and customer relationship/sales/education skills is crucial to maximize customer case support capability. Maximizing hospital stakeholder engagement pre/intra/post case support is key to driving optimal VeriSight educational awareness and support, including new program launches and physician and staff training.

Requirements

Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment.
2+ years of experience in clinical echocardiography lab.
Experience using Ultrasound consoles (Philips EPIQ).
Advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
Minimum of a bachelor’s degree, or 4+ years of relevant professional work/military experience.
Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market.
Strong clinical and technical knowledge, with the confidence to knowledgeably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition.
Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams.
Effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills.
Ability to successfully perform minimum Physical, Cognitive and Environmental job requirements with or without accommodation.
Ability to travel related to this role is required.
Willingness and ability to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice.
Must live within the territory for this role.
Must live in or within commuting distance to Detroit.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Must reside in or within commuting distance to Detroit.

Responsibilities

Building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform.
Partnering directly with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives.
Demonstrating high levels of autonomy, individual initiative and motivation to achieve individual and shared goals.
Driving high clinical aptitude, a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills.
Becoming an expert on 3D ICE use in multiple clinical procedure types and using consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager.
Supporting the evaluation of new products and providing clinical feedback to internal and external stakeholders.
Providing ongoing support for company-sponsored clinical/marketing trials, registries, and educational events.
Consistently working to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques.
Maximizing hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support – including new program launches, physician and staff training.