Temporary Sales Support Associate

Tapestry • Lancaster, CA

4d

About The Position

The Sales Support Associate is an integral part of the store’s overall success and efficiency, with direct attention to the brand’s customer-service commitment. The role creates lasting customer impressions through friendly, efficient cash-wrap interactions and a well-maintained sales floor. Accurate work supporting product flow from receipt through point of sale is essential. This is a temporary position.

Requirements

• At least 1 year of previous retail experience, such as cashier, stock, or sales experience; preferably in a luxury retail service environment.
• A combination of education and experience will be considered.
• Current knowledge of fashion trends and marketplace competition.
• Knowledge of cash register systems and basic computer skills, including using an iPad or laptop, Mobile POS, and the Internet; ability to use a walkie-talkie and understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English-language proficiency (for EU).
• Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
• Ability to regularly lift at least 25 lbs and occasionally up to 50 lbs, as well as climb, bend, kneel, and maneuver around the sales floor and stockroom.

Nice To Haves

• Retail experience in a luxury retail service environment.

Responsibilities

• Welcome clients warmly and professionally, anticipate their needs, and provide personalized assistance.
• Represent the brand internally and in the local market, and support social media engagement.
• Operate the point-of-sale system accurately, keep the cash wrap organized, and handle cash and media according to policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
• Support sales-floor activities, respond confidently to customer requests, and partner with the team or management as needed.
• Maintain housekeeping standards and follow Loss Prevention guidelines.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed