Retail Contingent

Tapestry • North Conway, NH

12h

About The Position

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. The role includes processing deliveries, organizing merchandise, supporting floor moves and replenishment, executing price changes and markdowns, maintaining store cleanliness, and auditing compliance while working collaboratively in a fast-paced retail environment. The position requires a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays. The role includes regular lifting of at least 25 lbs and occasional lifting up to 50 lbs, as well as climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.

Requirements

• Previous retail service experience and a passion for retail and the service industry.
• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
• Strong communication skills and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.
• Ability to work a flexible schedule, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
• Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally, and to climb, bend, kneel, and maneuver the sales floor and stockroom.
• Team-oriented mindset and willingness to collaborate.
• Ability to multitask, remain results-driven, and adapt to change.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in the stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure the selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across the selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.
• Engage customers and support client service on the sales floor.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed