Sales Support Associate

Assembled Products Corp • Rogers, AR

1d • Onsite

About The Position

This is an entry-level sales support position and is responsible for entering orders and data, resolving customer service issues, and working closely with the sales team. This is a great opportunity to learn different functional areas of the organization (Sales, Marketing, Customer Service).

Requirements

• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
• Business Acumen: Ability to understand business situations and make decisions to navigate them successfully.
• Time Management: Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities and stays focused.
• Problem Solving: Ability to overcome obstacles to achieve a goal.
• Perseverance: Pursues everything with energy, drive, and a need to finish.
• Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment.

Nice To Haves

• College Degree required
• Microsoft Office – Word, Excel, Outlook, PowerPoint

Responsibilities

• Work closely supporting the internal Sales Team, outside Sales Representatives and Customers on various tasks and projects.
• Process domestic and international sales orders for Jotto.
• Responsible for retrieving orders from email and logging in to customer portals daily to retrieve purchase orders and update tracking status.
• Responsible for sending credit applications to new customers and coordinating with Accounting on setting up new accounts, including terms or credit issues.
• Work with Cross Functional Teams on purchase order details, pricing, or revisions.
• Responsible for verifying account information, Salesperson Information, and territory codes.
• Communicate with the Production Scheduler and appropriate Shipping departments to coordinate shipping dates and special instructions.
• Reconcile recordkeeping spreadsheets and update required documentation.
• Request freight quotes when needed for specific customers and credit card accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree